Social Services
Benefits & Eligibility
Interpreters for intake appointments, applications, and eligibility interviews. We help caseworkers and applicants communicate clearly through every step of the benefits process.
Social Services
Child & Family Services
Trauma-aware interpreters for CPS interviews, family meetings, and court-adjacent appointments. Our interpreters bring sensitivity and accuracy to high-stakes conversations involving children and families.
Social Services
Housing & Community Programs
Interpreters for housing assistance, resettlement services, and community outreach. We help agencies and nonprofits connect with the families they serve in any language.
Social Services
Phone & Video Access
On-demand phone and video interpreters for caseworkers and call centers. When a family walks in or calls without notice, language access is ready in minutes.
Why Kaplan
Built for Social Service Settings
Title VI Language Access
We help agencies and nonprofits meet Title VI of the Civil Rights Act requirements for meaningful language access for limited English proficiency (LEP) individuals.
Trauma-Aware & Compassionate
Our interpreters are trained to handle sensitive conversations with care, supporting families through difficult moments without adding distress.
Neutral & Accurate
Interpreters convey every message faithfully and impartially, never adding, omitting, or advising. Families and caseworkers hear exactly what was said.
200+ Languages
From Spanish and Mandarin to Dari, Pashto, Haitian Creole, and rare dialects, we cover the languages your community speaks.
On-Site, Video, or Phone
Choose in-person interpreters for scheduled appointments or on-demand phone and video access for walk-ins and call centers.
Trained in Social Service Settings
Interpreters who understand benefits, child welfare, and community program terminology and the protocols that govern these appointments.
Agency or nonprofit needing interpreters?
We accommodate POs, net-30 billing, and on-demand phone and video access.
Client Feedback
What Our Clients Say
"Kaplan interpreters handle our eligibility interviews with real care. Families feel heard, and our caseworkers get accurate communication every time."
Renata C.
County Human Services Director
"We work with families in crisis, and Kaplan's interpreters bring the sensitivity these moments require. They are calm, neutral, and prepared."
Marcus T.
Nonprofit Case Manager
"For resettlement appointments we need rare languages on short notice. Kaplan covers Dari, Pashto, and more, on-site or by video when we need it."
Lena H.
Resettlement Program Coordinator
FAQs
Social Services Interpreting Questions
Are your social services interpreters bound by confidentiality?
How far in advance do social service agencies need to schedule an interpreter?
Can you translate benefits forms and case documents into other languages?
Do you cover benefits and eligibility appointments?
Can you interpret for child welfare and CPS interviews?
Do you support Title VI language access requirements?
Do you offer phone and video interpreting access?
How many languages do you cover?
How do agencies request a social services interpreter?
Confirm Social Services Interpreter Coverage
Share the agency and appointment details. We'll confirm availability within 4 hours.