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Frequently Asked Questions

At Kaplan Interpreting Services, we understand that different situations and settings may require different types of interpretation services, and some may even require a combination of both consecutive and simultaneous interpretation.

We offer both types of interpretation services to meet the specific needs of our clients, and we will work with you to determine the best approach for your specific situation.

However, we do require advance notice to ensure that our interpreters are properly prepared and equipped for the specific type of interpretation needed. So whether you need consecutive, simultaneous, or a combination of both types of interpretation services, please let us know as soon as possible so that we can provide you with the best possible service.

Requesting and scheduling an on-site interpretation session with Kaplan Interpreting Services is a simple process.

You can reach out to us by email at info@kaplaninterpreting.com, by calling us at (833) 547-7770, or by submitting a request through our website.

When contacting us, please provide us with the details of your interpretation needs, including the date, time, location, and languages required, as well as any other pertinent information. Once we receive your request, we will work with you to confirm the details, select the most appropriate interpreter for your needs, and schedule the on-site interpretation session at a time and location that is convenient for you. We strive to provide prompt and responsive service, and we look forward to helping you with your interpretation needs.

Kaplan Interpreting Services provides on-site interpretation services for a wide range of industries and settings.

Our experienced interpreters have provided services for medical facilities, legal proceedings, business meetings and negotiations, educational institutions, government agencies, and many other settings.

We have the expertise to handle complex and technical subject matter, as well as the sensitivity and professionalism required for emotionally charged situations. Whatever your industry or setting, we are committed to providing the highest quality interpretation services to help you communicate effectively and achieve your goals.

Our interpreters are the backbone of our interpretation services, and we take great care in selecting the right individuals for the job. We look for interpreters who are not only fluent in the languages they interpret but also possess excellent communication and interpersonal skills.

Additionally, we require our interpreters to have current certifications and training in their areas of practice, such as legal or medical interpretation. These qualifications ensure that our interpreters are well-equipped to handle complex subject matter and can provide accurate interpretation services in any setting.

We pride ourselves on providing our clients with interpreters who are not only skilled and experienced but also professional, personable, and a great fit for our team and for your specific encounter.

The duration of an on-site interpretation session can vary depending on the specific needs of the encounter. At Kaplan Interpreting Services, we book our interpreters according to the duration of the event, including any additional time needed in case of delays or unexpected circumstances.

We understand that the length of an event can be unpredictable, which is why we strive to provide flexible and accommodating interpretation services.

When you request an on-site interpretation session with us, we will work with you to determine the anticipated duration of the encounter and book our interpreters accordingly. Rest assured that we are committed to providing the highest quality interpretation services for the duration of your event, no matter how long it may be.

We provide a wide range of virtual interpretation services to meet the needs of various industries and settings. Our services include video remote interpreting (VRI), over-the-phone interpreting (OPI), and virtual event interpreting for meetings, conferences, and webinars.

We also offer virtual interpretation services for depositions, medical evaluations, neuropsychological evaluations, court appearances, client-attorney meetings, and educational settings.

Our experienced interpreters are highly skilled in providing interpretation services for a diverse range of subject matter and industries, and we use advanced technology and rigorous quality control processes to ensure the highest quality of service.

At Kaplan Interpreting Services, we understand that quality is essential when it comes to virtual interpretation services. That's why we use a variety of measures to ensure the highest quality possible. We start by using experienced interpreters who are trained and skilled in the specific language and subject matter of your event. We also utilize advanced technology and quality control processes to ensure clear communication and accuracy during the session. Additionally, we test our equipment and connection 15 minutes prior to the virtual interpretation session and, by request, we also offer a 10-minute test the day before to ensure that everything is in order. By taking these measures, we strive to provide our clients with the highest quality virtual interpretation services possible.

We ensure confidentiality and security in virtual interpretation sessions through the use of secure communication channels and strict adherence to industry-standard confidentiality protocols.

At Kaplan Interpreting Services, we take into account the languages required, the subject matter, the location, and any other pertinent details to match you with the most qualified and appropriate interpreter for your needs.

At Kaplan Interpreting Services, we provide interpretation services for a wide range of languages, including both commonly spoken and less commonly spoken languages. We have a vast network of interpreters who are fluent in over 200 languages, including indigenous languages and American Sign Language (ASL). We work to match you with an interpreter who is proficient in the languages required for your specific needs, taking into account the subject matter and any other pertinent details to ensure the highest quality interpretation services possible.

At Kaplan Interpreting Services, we believe that machine translation cannot match the quality and accuracy of human translation. Therefore, we do not offer machine translation services. Instead, all of our document translations are performed by professional, native-speaking human translators who are experts in their field.

At Kaplan Interpreting Services, we offer translation services for over 200 languages. Some of the most commonly requested languages include Spanish, Chinese, Arabic, French, German, Italian, Japanese, Korean, Portuguese, Russian, and many more. We can also provide translation services for less common languages upon request.

Yes, we offer document translation services into multiple languages. Our team of professional translators is capable of translating documents into over 200 languages. Whether you need a document translated into one language or multiple languages, we can help.

At Kaplan Interpreting Services, we offer document translation services for a wide range of document types, including legal, medical, financial, technical, academic, and more. We can translate contracts, agreements, certificates, transcripts, manuals, reports, and many other types of documents.

Yes, we can certify translations for legal or official purposes. Our certified translations are recognized by government agencies, courts, universities, and other institutions. We provide a signed and stamped certificate of accuracy that guarantees the translation is complete and accurate to the best of our knowledge. We also offer notarization services for an additional fee, if required.

When you work with us, you’ll see what sets Kaplan Interpreting Services apart is the quality and reliability of our services, our professional integrity and emphasis on customer service, and our unique speed and ease of booking.

We offer high-quality and easy to book online interpreting and translation services. We have built automated integrations and software tools to ensure your experience is easy and accurate: from finding the right interpreter for the job, to being able to check availability and schedule and abundant, automated communication to avoid scheduling errors. Simply put, we put high-quality and reliable interpretation and translation services at your fingertips.

Translators work with written documents while interpreters work with spoken conversation.

Translators edit written text from one language to another, while relaying the style, emphasis and tone of the text, and bridging cultural nuances and differences.

Interpreters accurately convey the meaning of spoken and written words from one language to another in real time.

Our current geographical area for on-site bookings stretch across 15 states, including California, Texas, Florida, New York, Atlanta, Nevada, and Arizona.

We provide interpreting services for a variety of industries, including healthcare, legal, government, education, finance, technology, and more. Our interpreters are highly skilled and experienced in their respective industries and are trained to provide accurate and culturally sensitive interpreting services.

The cost of interpreting services varies depending on factors such as the language pair, type of interpreting required, location, and duration of the assignment. We provide competitive pricing and will provide you with a quote after discussing your specific needs.