Insurance Interpreting
Insurance Claim
Interpreting Services
Interpreters for the moments that decide a claim. Recorded statements, IME exams, and adjuster interviews, rendered accurately and neutrally across 200+ languages, so the file is clean and the claimant is understood.
Insurance
Recorded Statements & EUO
Interpreters for recorded statements and examinations under oath. Neutral, accurate, and on the record, so the claimant's account is captured exactly as given and the file holds up to review.
Insurance
IME & Medical Exams
Interpreters for independent medical examinations and related appointments. Trained in medical terminology so symptoms, history, and physician findings are rendered precisely for the claim file.
Insurance
Auto, Property & Liability Claims
Interpreters for field visits, damage estimates, and first notice of loss. Supporting adjusters and investigators on auto, property, and liability claims wherever the assignment takes place.
Insurance
Remote Adjuster Interviews
Interpreters by phone and video for quick claim handling. Connect an adjuster and a claimant within hours, with no scheduling bottleneck holding up the file.
Why Kaplan
Built for Insurance Claims
Neutral & Accurate
Interpreters render every statement faithfully without adding, omitting, or coaching. Neutrality protects the integrity of the claim file and the credibility of the record.
Recorded Statement Experience
Interpreters experienced with recorded statements and examinations under oath, comfortable with the pacing, formality, and on-the-record demands these proceedings require.
IME / Medical Terminology
Interpreters trained in medical terminology for independent medical exams, so symptoms, diagnoses, and physician instructions are conveyed precisely.
200+ Languages
Coverage in more than 200 languages and dialects, including the less common ones, so every claimant can be understood regardless of language.
On-Site, Video, or Phone
Interpreters available on-site for field visits and exams, or remotely by video and phone when the claim calls for quick, flexible handling.
Quick Turnaround
Quick scheduling for time-sensitive claims, with remote options that connect an adjuster and claimant within hours when the file cannot wait.
Claim needing an interpreter?
On-site, video, or phone interpreters in 200+ languages, with quick scheduling for time-sensitive files.
Client Feedback
What Our Clients Say
"Kaplan's interpreters handle our recorded statements with real care. The claimant feels understood, and the record stays clean and neutral every time."
Renee S.
Claims Manager
"For EUO and complex investigations, neutrality is everything. Their interpreters render exactly what is said, nothing added, which keeps our files defensible."
Marcus T.
SIU Investigator
"I can get a remote interpreter on a claimant call within hours. That speed keeps my files moving instead of waiting on scheduling."
Diane P.
Auto Claims Adjuster
FAQs
Insurance Interpreting Questions
Do you provide insurance interpreters on-site for field visits and damage estimates?
Are your interpreters trained for SIU investigations and fraud claims?
How quickly can you schedule an interpreter for a time-sensitive insurance claim?
Do you cover recorded statements and examinations under oath?
Do you provide interpreters for IME exams?
What languages do you cover for insurance claims?
Can you support remote interviews for adjusters?
How is neutrality maintained during a claim?
How do I request an insurance claim interpreter?
Confirm Insurance Interpreter Coverage
Share the claim and assignment details. We'll confirm availability within 4 hours.